Always check for the most current warranty statement here on our website.

10

Heaters icon

Heaters

The limited warranty covers the condensers only. No labour or freight and all other parts 1 year.

Submersible Heat Exchanger 2 year

Titanium Plate Heat Exchanger 1 year

1

Valves

The limited warranty covers all parts only no labor or freight.

 

5

Pumps icon

Pumps

The limited warranty covers all parts only and no labor or freight.

Excludes: Bearings and mechanical seal which are both 1 year.

Add the seal guard system and the mechanical seal is 5 years. 

1

Controller icon

Control Systems

The limited warranty covers all parts only no labor or freight.

 

Aquify uses state of the art workmanship, materials, and manufacturing processes to create and develop the most innovative equipment.  We are committed to delivering the highest quality products backed by our industry leading warranties. All products are carefully inspected for quality and manufacturing conformity prior to shipment. Aquify warrants its products to be free from deficiencies in materials and workmanship under normal use for the period specified. If a specific component is not called out or excluded on the chart, the component holds the standard other end manufacturing warranty.

What and who this warranty covers

Aquify warrants to the original user or authorized distributor that its products will be free from manufacturing defects in material and workmanship if installed and operated in accordance with our applicable specifications, subject to the terms and conditions of this warranty.

What Aquify will do

  • If Aquify determines, in its sole discretion, that its products have a manufacturing defect, under the terms of this warranty, Aquify, at its option, will repair, replace, or substitute the defective product with one of equal value.
  • This  is the EXCLUSIVE remedy under this limited warranty, Aquify makes no other warranty express or implied

What this warranty does not cover

Any deficiencies resulting from, but not limited to:

  • Damage due to mishandling, misuse, abuse or failure to operate equipment as specified in the owner’s manual
  • Damage caused by improper installation, installation not in accordance with Aquify’s current published installation and operation  manual;
  • Damage due to unauthorized product modifications or failure to use Aquify’s original replacement parts;
  • Damage caused by negligence, or failure to properly maintain products as specified in the owner’s manual;
  • Damage caused by failure to maintain water chemistry and conformity within the standards of the swimming pool industry for any length of time.
  • Accidental damage, flooding, fire, lightning, any act of force majeure, or other circumstances outside the control of Aquify;
  • Any other cause not resulted in a manufacturing defect in the products supplied by Aquify.

Limitations of remedy

Warranties are limited to the value of parts and components sold. In no event will the value of Aquify’s obligation under this warranty exceed the purchase price of the originally installed products that Aquify determines have a manufacturing defect.  Aquify’s repair and replacement options do not include any costs or expenses beyond this amount, including but not limited to repair, removal and installation of either the original or replacement parts, including any shipping costs associated with this. All warranty claims against shipping damages or missing parts will be in accordance with the terms and conditions of the purchase agreement.

All costs incurred for repair or replacement products must be previously authorized in writing by Aquify.

Limited warranty commence upon receipt of goods. warranty claims will only be processed for accounts considered to be in good standing at the time that the claim is made.

Product Suggestions

Can't find what you're looking for?

Email us +1.833.386.2782